I've messaged support yesterday and I'm waiting for a reply. Someone did the same to me some time in the past (I haven't played since 2020) but I've just noticed a few days ago that it was stolen when I decided to log back into. Last 4 digits of payment card used in Epic Games account (optional)Īfter all of this information was provided through a different email than that of the hacked account, I was then sent a password reset link to the email address I used on my Epic account prior to the hack. Once you do that, explain your situation and they will start an email thread.īefore I explain what I provided to get my account back, if you don’t have access to the email your epic games account was tied to, it will be very difficult to get your account back. When you create a support ticket, choose the “start live chat” option. You do not need to be logged into the account that was hacked but you need to be logged into an epic games account - if you don’t have another account, create one. You need to contact epic games support through their website. I’m talking email changed, all ways of authentication deleted, no access to the account whatsoever. I just had my entire epic account hacked and I got it back in less than 2 days.
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